Conditions and useful information

Useful information

Check in

From 15:00

Key card to be returned to the Le Pastel hotel. Return of the deposit if the apartment complies.

Check out

to 12:00

Cancellation

Free cancellation until 00:00, 1 day(s) before your arrival

In case of cancellation after this time, or no show at the hotel, the first night will be charged.

In the event of a change (excluding non-refundable rates), any modification must be requested by email 24 hours in advance and exceptionally, the same day before 12:00 p.m. After these deadlines, billing for the day will occur.

General cancellation policy applicable on all rates, excluding special rates that specify specific cancellation policies

WIFI

WIFI is available without charge

Parking

Parking is available close to the hotel

Private Parking: Hotel Le Pastel

Public Parking: Jeanne d’Arc

Children

Children stay free in parents' room up to 3 years

Extra beds are not available

Baby cots are available on reservation

Animals

Animals are not accepted

Accepted payment methods

  • Visa
  • Euro/Mastercard
  • Carte Bleue
  • American Express
  • Espèce

Tourism tax

2,00 € (per person, per night)

Reception opening hours

The reception is located at Hôtel Le Pastel 1 rue de l'Orient 31000 TOULOUSE

Registration: electronic key card C

Guarantee / deposit: €200 credit card not debited

CNI / Passport document